Digital Transformation - To Do or Not to Do?

Course Overview

  • 01

    Intro

    • Welcome

    • Vocabulary

  • 02

    1 - The Case Study

    • Mod 1 - Learning Objectives

    • Mod 1 - The Case Study

    • Mod 1 - Quiz

  • 03

    2 - Leadership

    • Mod 2 - Learning Objectives

    • Mod 2 - Leadership

    • Mod 2 - Quiz

    • Mod 2 - Workbook - 3 Strategic Questions (Your Organization)

  • 04

    3 - People

    • Mod 3 - Learning Objectives

    • Mod 3 - People

    • Mod 3 - Quiz

    • Mod 3 - Workbook 1 - Organization Culture DX Assessment (People)

    • Mod 3 - Workbook 2 - ADKAR Assessment

  • 05

    4 - Customer Experience

    • Mod 4 - Learning Objectives

    • Mod 4 - Customer Experience

    • Mod 4 - Quiz

    • Mod 4 - Workbook 1 - 3 Strategic Questions (Customer Experience)

    • Mod 4 - Workbook 2 - PRO-CON Analysis (Customer Experience)

  • 06

    5 - Marketing & Sales

    • Mod 5 - Learning Objectives

    • Mod 5 - Marketing & Sales

    • Mod 5 - Quiz

    • Mod 5 - Workbook - ADKAR Assessment (Marketing & Sales)

  • 07

    6 - Operations

    • Mod 6 - Learning Objectives (+ ACME Review)

    • Mod 6 - Operations

    • Mod 6 - Quiz

    • Mod 6 - Workbook 1 - S.W.O.T. Analysis

    • Mod 6 - Workbook 2 -3 Strategic Questions (Operations)

  • 08

    7 - Making the Decision

    • Mod 7 - Learning Objectives

    • Mod 7 - Making the Decision

    • Mod 7 - Workbook 1 - P.L.I.E.R.S. Analysis

    • Mod 7 - Workbook 2 - DX Readiness Assessment

  • 09

    8 - Bonus Material

    • Bonus Material - Organizational Change Readiness Questionnaire

  • 10

    9 - Course Feedback

    • Course Survey

    • Thank you!